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SBA lending data

SBA loans for hearing aid, medical supply and other health retailers

These stores sell to patients, but much of their revenue is decided by prescribers and paid by insurers. Lenders underwrite the referral sources and the payers as much as the storefront.
Written by the Transparent underwriting desk · Updated
Quick answer

Health and personal care retailers outside the pharmacy, optical, cosmetics and supplement codes, such as hearing aid stores and home medical equipment and supply stores, took 215 SBA 7(a) loans between October 2023 and June 2026, $70,178,500 from 69 lenders. The median loan was $150,000 at 10.5%, against $150,300 and 10.25% nationally. Start-ups and franchises were each 26% of loans. Purchases were few, 14 loans, but large, at a median of $1,420,800. Lenders underwrite payer mix, referral sources, inventory and any licensed clinician the store depends on.

All Other Health and Personal Care Retailers: what SBA lenders approvedSBA loan records
MeasureAll Other Health and Personal Care RetailersAll industries
SBA 7(a) loans approved215162,355
Median loan$150,000$150,300
Middle half of loans$70,500 – $350,000$50,000 – $500,000
Loans of $1 million or more7.4%12.9%
Median rate at approval10.5%10.25%
Middle half of rates9.75% – 11.5%9.3% – 11.25%
Acquisitions (change of ownership)14 (6.5%)16,849 (10.4%)
Median acquisition loan$1,420,800$693,000
Lenders that made these loans691,648
SBA 504 loans (real estate, equipment)1416,714

Approvals FY2024 – FY2026 to date (1 Oct 2023 – 30 Jun 2026), cancelled loans excluded. Source: SBA 7(a) and 504 FOIA loan records, as of June 30, 2026.

SBA 7(a) loans approved
215 (Oct 2023 – Jun 2026)
Median loan
$150,000 (national $150,300)
Median rate at approval
10.5% (national 10.25%)
Start-ups / franchises
26% / 26% of loans
Acquisitions
14 loans (6.5%), median $1,420,800
SBA 504
14 projects, median $549,000

Who borrows under this code, and how much

NAICS 456199 is where health retailers land when they are not pharmacies, optical stores, cosmetics shops or supplement stores. It covers hearing aid stores, home medical equipment and convalescent supply stores, and similar specialty health retailers. From FY2024 through June 2026 they took 215 SBA 7(a) loans worth $70,178,500, from 69 lenders.

Loan sizes are compact. The median was $150,000, and the middle half ran from $70,500 to $350,000; only a quarter of loans were below $70,500. The 90th percentile was $789,400, and 16 loans, 7.4%, reached $1 million. SBA Express carried 29.8% of loans.

SBA 7(a) approvals to NAICS 456199, 1 Oct 2023 – 30 Jun 2026, cancelled loans excluded.
FigureOther health and personal care retailNational
Median loan$150,000$150,300
Middle half of loans$70,500 to $350,000—
90th percentile$789,400—
Median rate at approval10.5% (middle half 9.75% to 11.5%)10.25%
Fixed-rate share11.2%—
Start-ups26% of loans—
Franchises26% of loans—
SBA Express29.8% of loans—
Acquisitions14 loans (6.5%), median $1,420,800 at 10.25%10.4%
SBA 50414 projects, median $549,000—

Two businesses behind one storefront

A hearing aid store and a medical supply store look alike from the street and very different in the accounts. The lender's questions follow the money: who decides the patient buys here, and who pays.

How lenders read the two main kinds of borrower under NAICS 456199.
Hearing aid storeHome medical equipment and supply
Who drives the salePhysician and audiology referrals, marketing, repeat patients upgradingPrescriptions and hospital discharge planners
Who paysMostly patients directly, some insurance benefitsLargely Medicare, Medicaid and commercial insurers
LicensingA licensed hearing professional must fit the devicesSupplier accreditation and enrollment to bill government programs
InventoryHigh-value devices, often on manufacturer termsEquipment for sale and for monthly rental, plus consumables
Main risksLoss of the licensed fitter, over-the-counter competition, manufacturer tiesReimbursement cuts, billing audits, slow payers, referral concentration
Working capitalModest; patients pay at fittingHeavy; insurers pay claims well after delivery

For a supply store that bills insurers, the receivables aging by payer is the most important page after the tax returns. It shows how fast each payer pays, how much is denied and how much is written off. Lenders will also ask about any open audit or repayment demand from a government program. See what lenders look for in an AR aging.

In a health retail file, the lender wants to know where patients come from. A store that depends on a handful of referring physicians or one hospital's discharge planners carries concentration risk even with thousands of patients.

Franchises and new stores

Start-ups and franchises were each 26% of loans, about one in four. Hearing care in particular has franchise systems, and a franchise brings a known store format, manufacturer purchasing terms and marketing. The lender reviews the franchise agreement and disclosure document, the system's unit performance and the fees that come off cash flow before debt service.

For a new store, SBA requires at least 10% of total project costs as equity. The lender's harder question is the licensed professional: if the owner is not the audiologist or hearing instrument specialist, who is, on what terms, and what happens if they leave? A projection that assumes a full patient schedule from month one will be discounted. For a resale, see franchise resale financing.

Inventory and the working capital line

Inventory is the main hard collateral these stores have beside receivables, and lenders value it cautiously. Hearing aids are expensive and specific to a manufacturer; medical equipment includes items for sale, items rented to patients month by month, and consumables. Inventory lenders typically advance up to 85% of net orderly liquidation value, or roughly half of cost, and they discount slow-moving or manufacturer-restricted stock.

A supply store with large insurance receivables may be better served by a line of credit against them. Asset-based lenders typically advance 80% to 90% of eligible receivables, and receivables more than 90 days past invoice are typically ineligible, which matters where some payers are slow. See inventory advance rates and how a borrowing base works. Stores that covered slow reimbursement with cash advances should know SBA will not refinance an active merchant cash advance; see refinancing cash advances for retailers.

Buying a store or a group of stores

Only 14 loans financed a change of ownership, 6.5% of the total and below the national 10.4%. But the median purchase loan was $1,420,800, at 10.25%: nearly ten times the industry's median loan. At that size they are unlikely to be single-store handovers; more likely they are multi-location hearing practices or established supply companies with payer contracts and referral networks.

  • SBA requires an independent business valuation where the amount financed, less appraised real estate and equipment, exceeds $250,000, and the purchase loan cannot exceed it. At this size, most deals will need one.
  • From 1 October 2026, every change of ownership needs financial due diligence and must show 1.25x debt service coverage on historical results. A purchase of $3 million or more excluding real estate needs a quality of earnings report. See quality of earnings for acquisition loans.
  • Supplier enrollments and payer contracts may have to be updated or re-established for a new owner, and a billing gap after closing is a cash-flow risk.
  • The buyer injects at least 10% of total project costs; a seller note counts toward half of that only on full standby for the life of the SBA loan, and SBA prohibits an earnout.
  • The seller may consult for up to 12 months, or up to 24 months under SOP 50 10 8.1 from 1 October 2026. If the seller is the licensed professional patients know, that time goes to handing over patients and referral relationships.

A purchase near SBA's $5 million loan limit may need a conventional or combined structure. See acquisitions above the SBA limit and, for a close neighbor, financing a pharmacy acquisition.

Preparing the file

The SBA list: 2–3 years of business tax returns, a P&L and balance sheet with a year-to-date P&L through last month-end, a debt schedule with copies of notes being refinanced, and personal tax returns and a personal financial statement for each owner of 20% or more. The owner's resume supports SBA Form 1919. For a purchase, add the target's latest full year of figures for every company being bought and the letter of intent.

Then the items particular to health retail: revenue by payer and a receivables aging by payer, referral sources by volume, the licenses and accreditations the store operates under, an inventory report by category, the lease, and the franchise agreement where there is one. Transparent builds the file into a full lender package — financing model, lender presentation, blind teaser and underwriting memo — in a day once the documents are in, and matches it to lenders among the 278 in its book that write SBA 7(a) and 504. On SBA loans the lender pays Transparent, not the borrower. See the package.

Common questions

Can a hearing aid store get an SBA loan?
Yes. Hearing aid stores fall under NAICS 456199, which took 215 SBA 7(a) loans from October 2023 to June 2026 at a median of $150,000. Lenders focus on the licensed professional who fits the devices, referral sources and manufacturer terms.
Can I use an SBA loan to buy a medical supply company?
Yes. The 14 change-of-ownership loans in this code had a median of $1,420,800. Expect a business valuation, a close look at payer contracts and supplier enrollments, and from 1 October 2026 financial due diligence and 1.25x coverage on historical results.
What rate do health and personal care retailers pay on SBA loans?
The median rate at approval was 10.5%, with the middle half between 9.75% and 11.5%, against 10.25% nationally. Purchase loans, which were much larger, had a median of 10.25%.
Does insurance billing make an SBA loan harder to get?
Not by itself, but the lender will read revenue and receivables by payer, check for open audits, and look at how long claims take to pay. A clean aging makes the case; a slow or disputed one raises questions.
Will a lender count my hearing aid or equipment inventory as collateral?
Partly. Inventory typically advances at up to 85% of net orderly liquidation value, or roughly half of cost, and slow-moving or manufacturer-restricted stock is discounted further.
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